MMM - Complaints Channel

Who is responsible for the processing of your data?



c/ Miquel Torelló i Pagès, 25-27, Polígono Industrial El Pla

08750-MOLINS DE REI (Barcelona)

+34 936 80 31 60


For what purpose do we process your personal data?

At MANUFACTURA MODERNA METALES, S.A. we process the data that you freely provide us, with the purpose of managing the complaints received through our Complaints Channel.

No automated decisions will be made based on the data provided.


How long will we keep your data?

The data will be kept for the time necessary to investigate the facts, and may not exceed a maximum period of three months from their introduction, after which they must be deleted from the reporting system. However, they may continue to be preserved and processed by the body to which they correspond, outside the complaint system for the duration of the actions and processes that are necessary to process the complaints received.


What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is compliance with a legal obligation.


To which recipients will your data be communicated?

The data may be communicated to third parties when it is necessary for the processing of judicial procedures that, where appropriate, may apply.

However, at MANUFACTURA MODERNA METALES, S.A. we will have the collaboration of third-party service providers that we may have hired in each case and who, to provide said service, may need to have access to your personal data, but who will process them with all the required legal guarantees. following our instructions and after signing a data protection contract in which we require, among others, to process the data exclusively for the agreed purposes, apply appropriate technical and organizational measures, as well as delete and return the data at the end of the service.

En MANUFACTURA MODERNA METALES, S.A. seguimos unos criterios estrictos de selección de terceros prestadores de servicios con el fin de dar cumplimiento a nuestras obligaciones en materia de protección de datos.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether MANUFACTURA MODERNA METALES, S.A. We are, or are not, processing personal data that concerns them.


Likewise, it has:


  • Right to request access to your personal data.
  • Right to request rectification
  • Right to request its deletion.
  • Right to request the limitation of your treatment.
  • Right to object to treatment.
  • Right to data portability.
  • Right to withdraw the consent given.
  • Right to information
  • Right to object to being subject to automated individual decisions


To exercise your rights, send a letter attaching a copy of your ID to:



Exercise data protection rights

c/ Miquel Torelló i Pagès, 25-27, Polígono Industrial El Pla

08750-MOLINS DE REI (Barcelona),

or send an email to:


Likewise, we inform you that you can contact the Spanish Data Protection Agency ( to obtain additional information or to file a claim, for example, if you have not obtained satisfaction in the exercise of your rights.